Voice assistant · Private clinics
A voice assistant that books appointments in Romanian, English and German, an app for the whole clinic and consultation notes written automatically, in a single system.
Answers 24/7
Romanian, English and German
Consultation notes, automatic
Magic AI Clinics · a presentation for private clinics
powered by cryptoitdata.eu
The situation today
An unanswered call is a lost booking. The patient doesn't leave a message; they call another clinic.
The phone, patients at the desk and the paperwork, all at once, for the same person.
With no reminders and no easy way to cancel, the doctor's hour sits empty.
Doctors lose time writing up consultation notes instead of spending it with patients.
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The solution
Answers the phone, books appointments, calls patients with reminders and transfers to reception when needed.
Calendar, patients, lab results and calls, on computer, tablet and phone, with a role for everyone.
A consultation recorded with consent becomes a structured note that the doctor reviews and approves.
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The voice assistant
Call in progress
Hello, I'd like a paediatrics appointment for my daughter, this week.
Of course. I can offer Thursday at 10 am or Friday at 4:30 pm. Which suits you?
Thursday at 10, please.
Done: Thursday at 10 am, paediatrics. You'll get a confirmation by SMS.
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Lab results
Date of birth and last 4 digits of the national ID number (CNP), checked on the server. The assistant never sees the CNP.
States only the status set by the doctor, never values or interpretations.
Offers a follow-up appointment on the spot, or emails a link to the results.
3 failed checks: results are locked for 24 hours, and reception gets a task and an email alert
Status set by the doctor
Not yet reviewed
The results are in; the patient is told once the doctor has seen them.
All clear
The doctor has seen them; the patient can receive them by email.
Follow-up needed
The assistant immediately offers a follow-up appointment.
Urgent
The doctor wants to see the patient, who gets the earliest available slot.
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Outbound calls
−24 h
Reminder call: the patient confirms, reschedules or cancels, right in the conversation.
−2 h
One last short call, while the slot can still go to another patient.
No answer? The patient gets an SMS with all the details.
The assistant also calls for: post-visit survey · urgent result · calls requested by staff · call-back at the time the patient asks for
Outbound call · 24 h before
Hello, this is Ana, the virtual assistant at Magic AI Clinic. A reminder of your cardiology appointment tomorrow at 9:30 am. Does it still suit you?
Could I come after 2 pm?
Yes, there's a slot at 3 pm with the same doctor. I've moved your appointment. See you tomorrow!
✓ Time moved
✉ SMS sent
◷ Calendar updated
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Empathy and transfer
Worried, confused, frustrated or angry: from words, tone and repetition.
Speaks more slowly, explains step by step, briefly acknowledges the feeling and offers a solution.
On request or when tension rises, with a one-sentence summary for the colleague.
Reception closed? The message becomes a task in the app and arrives by email.
Call analysis: the outcome, the sentiment score and the moment of escalation, on the Calls screen. An unhappy patient automatically gets a call-back task.
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Consultation notes · Digital consultation option
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Recorded in the browser, with written consent
2
Transcribed; audio deleted right after
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Structured note, with quotes from the conversation
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The doctor corrects and approves
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PDF and HTML in the patient's Drive folder
Sections of the note
History
Clinical examination
Investigations
Conclusions
Proposed ICD-10 diagnosis
Recommendations
Recommendations are emailed to the patient only if the doctor decides so. Nothing enters the record before approval.
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The clinic app
The day's appointments, arrivals and departures.
Each doctor's schedule, day by day.
Record, consents, next of kin.
Results uploaded, marked by the doctor.
Summary, transcript, sentiment.
Messages and calls to follow up.
Patient ratings after the visit.
Freed-up slots offered to those waiting.
Doctors, services, hours, agent.
Minutes, bookings and SMS, per month.
Roles: reception, doctor, nurse, manager. Doctors see only their own patients.
Two-step sign-in (TOTP) for doctors and managers.
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Trust · GDPR and AI Act
National ID numbers (CNP) and consultation notes are encrypted individually.
Every time a record is read, it is logged: who, what and when.
At the patient's request: a full ZIP export, or deletion of their data.
Call transcripts are kept for 30 or 90 days.
The assistant says in her first sentence that she is virtual.
No diagnosis, no interpreting symptoms. The decision stays with the doctor.
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For the clinic
Bookings in the evening, at night and at weekends, in Romanian, English or German.
Every call gets answered, even at the busiest times.
Reminder calls, SMS and a waiting list.
The consultation note writes itself; the doctor only approves it.
The team looks after the patients in front of them, not the phone.
Notes and documents live in the clinic's own Google Drive.
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Packages and options
Essential · 1 doctor
€190 / month
300 agent minutes · 60 agent bookings · 200 SMS · setup €290
Start · 2–4 doctors
€390 / month
1,000 agent minutes · 200 agent bookings · 600 SMS · setup €490
Clinic · 5–10 doctors
€990 / month
2,500 agent minutes · 500 agent bookings · 1,500 SMS · setup €990
Pro · 11–15 doctors
€1,290 / month
4,000 agent minutes · 900 agent bookings · 2,500 SMS · setup €1,490
Enterprise · over 15 doctors
Custom pricing
Clinic networks, several locations, integrations: a package built with you.
+ Digital consultation · €69 / doctor / month
Consultation notes drafted automatically. 200 consultations included per doctor, then €0.30. Setup €290.
+ Post-visit survey · €59 / month
Satisfaction survey by email (unlimited) or through a call from the assistant, with per-doctor reports.
Annual prepayment: −15% on the package and options, free setup
Calculate your clinic's offer: cryptoitdata.eu/clinica/en#offer
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Next step
Call +40 373 818 611. The booking appears instantly in the clinic's calendar, and the confirmation arrives by SMS.
cryptoitdata.eu/clinica/en
cryptoitdata.eu/clinica/en#offer
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