Voice agent · Reservation management
A voice assistant that answers the phone in your guests' language, a live floor plan and automatic notifications, in one system.
Answers 24/7
Local language, English, German
Phone and website chat
Restaurant Magic AI · a presentation for restaurant owners
powered by cryptoitdata.eu
The situation today
At peak hours, staff are serving. A guest who can't get through calls another restaurant.
Double bookings, hard-to-read handwriting, and occupancy visible only at the front desk.
With no reminders and no easy way to cancel, the table stays empty all evening.
A party of 3 at a table for 8, a party of 10 turned away while two adjoining tables sat free.
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The solution
Answers the phone and the website, checks free tables and books on the spot.
Dining room, private booths and terraces, every table colour-coded by status, on desktop, tablet and phone.
Confirmations, reminders and cancellations by SMS and email, sent automatically.
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The voice agent
Call in progress
Hello, I'd like a table for four on Friday evening.
Of course. I can offer you Friday at 7 pm or at 8:30 pm. Which suits you better?
8:30, on the terrace if possible.
We have space on the outdoor terrace. What name shall I put the booking under?
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New · Returning guests
Greets them by name, in their own language, from the first word.
Suggests the usual booking: same day, time, table and party size.
Remembers the favourite table, allergies and occasions, and confirms them discreetly.
Guest recognised
Hello Dragoș, welcome back to Restaurant Magic AI! How can I help you today?
I'd like a table on Friday.
As usual, for 4 at 8 pm, at the table by the window? Shall I note the gluten allergy again?
Exactly, thank you!
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New · Website chat
Book a table
Hello! I'm Ioana. I can help you with a booking or with information about the menu, opening hours and parking.
A table for 2, Saturday at 7:30 pm, on the terrace.
We have space on Saturday at 7:30 pm on the covered terrace. Which phone number shall we use for the confirmation?
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The management app
Tables colour-coded by status at the chosen time: free, confirmed, seated, blocked.
Move a booking to another time or table by drag & drop; conflicts are flagged.
Draw zones and tables, mark which tables can be combined and describe them for the agent.
One click on arrival; regular guests and no-shows are remembered.
Hours by day, closed days, table turnaround time, group thresholds and approvals.
Front desk, manager, super-admin; sign in with email or Google, from any device.
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New · Operations and transparency
Arrivals
20:05
20:00
The Popescu family · 4 guests · S7
✓ Arrived
✕ No-show
Tables booked right now, one tap for arrival or no-show. Designed for the waiter's phone.
Usage and billing · October
Every booking with its calls
Reminders and minutes
SMS and email
PDF export
See exactly what you pay and why. No surprises at the end of the month.
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Automatic notifications
Instantly
SMS and email with the date, time, zone and booking code.
24 h before, then if needed
An agent call; if the guest doesn't confirm, an SMS and another call 2 h before.
Any time
A call with the code or a “CANCEL” reply to the email frees the table.
When a table frees up
Guests who missed out are notified automatically when a table becomes free.
09 · Messages carry the restaurant's name and the guest's language
New · Reminder calls
−24 h
Call: the guest confirms, changes the time or cancels, right in the conversation. No answer: an SMS.
−2 h
Only if not confirmed: one last short call and SMS, while the table can still go to someone else.
A cancelled table is freed instantly, ready for another guest or the waiting list.
Calls only between 10:00 and 20:00 · leaves a voicemail · also answers questions about the menu or parking
Outgoing call · 24 h before
Hello, this is Ioana from Restaurant Magic AI. Just a reminder of your booking tomorrow at 8:30 pm for 4 people. Is it still on?
Yes, but could we come at 9?
Of course. I've moved your booking to 9 pm, same table. See you tomorrow!
✓ Time changed
✉ SMS sent
◷ Plan updated
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New · Trust
Local language, English and German: voice, chat, SMS, email and reminders, in each guest's language.
No one can look up or cancel someone else's booking, however hard they push. Anti-abuse limits and alerts.
If the voice service doesn't answer, the guest is greeted and transferred automatically to the restaurant.
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How it works
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The guest calls or writes in the chat
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The agent checks free tables
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The booking goes into Google Sheets
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The guest gets an SMS and email
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The table appears live in the app
Two simultaneous calls can never take the same table: every booking is checked again just before it is saved.
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For the owner
Staff serve guests instead of answering the phone.
Late at night or early morning, by phone and chat.
The right table for every group, tables combined automatically.
Reminder calls and SMS, easy cancellation, a waiting list.
Everything lives in a Google Sheet on the restaurant's account.
A new location is added with a single form.
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Packages and pricing Launch offer · −50%
Essential
−50%
€359 / month
Up to 10 tables, 100 bookings. SMS reminders.
Start
−50%
€579 / month
Up to 15 tables, 250 bookings. Reminder calls.
Pro
−50%
€1,069 / month
16–40 tables, 600 bookings. Reports included.
Business
−50%
€1,909 / month
Over 40 tables, 1,200 bookings. Multiple dining rooms.
Dedicated number, website chat, returning guests, three languages: included
Annual payment: a further −15% on the subscription
Results-based pilot, 60–90 days, from €359 per month
14 · Minimum contract 12 months. Setup from €599. Calls and SMS included. Prices for EU countries; in Romania from €299.
Next step
Call +40 373 806 836 or use the chat, in English, German or Romanian. The booking appears instantly on the live plan, with an SMS confirmation.
restaurant.mon-it.ro
cryptoitdata.eu/restaurant
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